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Discussion topic: Wi-Fi constantly dropping

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This message was authored by: Kayl74

Wi-Fi constantly dropping

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Wi-Fi keeps going off. Posted on here last time and sky sent an email saying they had detected a fault and it would be fixed but if anything it's got worse. Keep dropping Wi-Fi sometimes 4 times an hour. Are these stats backing up what we're seeing?

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This message was authored by: Chrisee

Re: Wi-Fi constantly dropping

Posted by a Superuser, not a Sky employee. Find out more

@Kayl74 the hub stats you posted shows your hub has been connected for 104 hours since the unit was last re-started while the connection looks to be suffering from noise - limited to 70Mb/s with a slightly raised noise margin - it looks to be stable.

 

I note you only use WiFi to connectvyour devices so your problem is probably related to WiFi issues in your home. Interference is very common especially duringvthe summercwhen windowsxare open. You could try rebooting your hub as that will make it find the least congested channel to use. Next check your hub is in the best possible position which is out in tge open away from other electronic devices on a surface above obstructions like radiators.

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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