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Discussion topic: No Internet connection
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This message was authored by: Jkit45
Message posted on 05 Jan 2026 06:25 AM
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No Internet connection
No Internet connection for the second time in 2 days, orange light showing on hub and checked if there was a problem in the area again but system said no
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Jan 2026 07:11 AM
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Re: No Internet connection
@Jkit45 if the app is not offering help (it takes up to an hour to regusterca connection drop) then you need to call Sky as the fault is likely to affect just your line.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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