No Internet connection

[TimBeddows]

I woke up this morning with no Internet. 3 green lights and amber voice light I've followed the online test and it comes back as no faults found when clearly there is. I did the hard reset and now only 3 green lights the voice light hasn't come back on. Unfortunately unable to speak to a human as they are all on training and the phones are closed. No help at all

[Highlinder]

@TimBeddows Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Daveh3]

Mine is exactly the same since 2am?

[Lorraine1053]

We have an outage in our area but it has been for over 24 hours now.