No Internet connection

[Pawel89]

My internet connection doesn't work. I've done troubleshooting - voice light was amber and now it's off

[Highlinder]

@Pawel89 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.