Discussion topic: No Internet connection
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Message posted on 22 Dec 2025 08:12 AM
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No Internet connection
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Message posted on 22 Dec 2025 09:26 AM
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Re: No Internet connection
@Janbester There is not much can be worked out from what you have posted, so see the link below!
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
Message posted on 22 Dec 2025 09:26 AM
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Re: No Internet connection
@Janbester if your activation is due today it can happen at any point up unitil midnight. If the activation date has passed then call Sky but its pointless doing so until the morning after the due date.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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