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Discussion topic: No Internet connection

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This message was authored by Tomo66 This message was authored by: Tomo66

No Internet connection

All the lights are green on my hub apart from the amber voice light so I have no Internet connection. I have tried restarting it over and over again

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This message was authored by LRM08 This message was authored by: LRM08 Answer

Re: No Internet connection

Also in Maidstone 👋🏻 ME15 9 area

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This message was authored by Phil+Duncan This message was authored by: Phil+Duncan

Re: No Internet connection

Same issue here this morning! 

This message was authored by Dawson92 This message was authored by: Dawson92

Re: No Internet connection

Same here!

This message was authored by AndyHGFC This message was authored by: AndyHGFC

Re: No Internet connection

And here (Kent)!

This message was authored by Phil+Duncan This message was authored by: Phil+Duncan

Re: No Internet connection

Maidstone here! 

This message was authored by Dawson92 This message was authored by: Dawson92

Re: No Internet connection

Maidstone too! 

This message was authored by AndyHGFC This message was authored by: AndyHGFC

Re: No Internet connection

Yep, I'm Maidstone too!

This message was authored by Foxy91 This message was authored by: Foxy91

Re: No Internet connection

Same here, also Maidstone. Clearly a sky issue then!

This message was authored by Dawson92 This message was authored by: Dawson92

Re: No Internet connection

Defo a Maidstone issue then! 

This message was authored by Kerry912 This message was authored by: Kerry912

Re: No Internet connection

Same also Maidstone 

This message was authored by LRM08 This message was authored by: LRM08 Answer

Re: No Internet connection

Also in Maidstone 👋🏻 ME15 9 area

This message was authored by Scott124 This message was authored by: Scott124

Re: No Internet connection

Same issue. But just to be different, I'm in badildon 

This message was authored by LRM08 This message was authored by: LRM08

Re: No Internet connection

Called through. Apparently there are engineers working on fixing the issue in the area and they have a generic restoration time of 48hrs. Could not update me on a more accurate time frame even though there are already resources assigned to fix it. Useless to be honest. However, I did see that the internet in the area has been below the agreed for 3 days in a row recently, so eligible to claim back a month - worth checking in the sky service checker if you haven't all already. 

 

Signing off - Parent of two SEN children under 5 without access to baby shark - send help or wine 🙈

This message was authored by Phil+Duncan This message was authored by: Phil+Duncan

Re: No Internet connection

Glad to still be on the ' old fashioned' dish today then! What a pain 

This message was authored by TDB1 This message was authored by: TDB1

Re: No Internet connection

ME17 out too. And Sky says there is not an issue!

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