No Internet buy connecting to broadband

[peter-marlow+1966]

Have got  bad weather  up there ?

[peter-marlow+1966]

My broadband  is working  OK in dover, but am on fttp 500mps, sky max wifi hub,  55inch sky glass tv and one puck no problems  with  it down here

[Jellygirl78]

Been the same in sussex since last night 😔 unplugged all but still no difference.

[FabiodoPrado]

INTERNET IS NOT WORKING  ARCHWAY LONDON

[Highlinder]

@FabiodoPrado Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[pauledwards29uk]

My internet is back up and running in BL2 area of Bolton 

[Jade1980]

Same issue no Internet or phone. Sky sent a message advising of issues in area. Still not fixed since yesterday evening!

[JR771]

Haven't had broadband/ internet since 8pm last night 

[tburt]

Agree. Nothing since around 7am. No phone either. 

[LauraA1]

I'm back up and running now 

[Telboy118]

What area are you in may I ask 

[BallySingh]

I'm from Birmingham and the internet has been down since yesterday 10pm. All lights are green on the hub except for LOS which is red. Can anyone tell me if what's going on if possible? i'm using the internet off my phones data for now lol.

[BallySingh]

Anybody having problems in Birmingham? my internet has been down since yesterday 10pm.

[Daniel-F · Accepted solution]

Hi all,

Thank you for all the new users who have joined or rejoined Community recently to share their similar issues with broadband 🙂

If you are still experiencing any issues please do head over to our service checker page on Sky.com and get signed on to check your specific line for any issues: https://www.sky.com/help/servicestatus

If the service checker doesn't detect any issues on sign in then feel free to return back to our Community Forum here and start a new thread about your specific broadband issue.

Thanks,