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Discussion topic: No Internet all day

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This message was authored by: Etwn18

Message posted on ‎07 Dec 2024 09:33 PM

No Internet all day

No wifi. Service checker on sky.com says there is an issue with our broadband. Can't run any of the tests because broadband is supposedly not connected. Tried everything. Turned off and on, reset and other things. Two orange lights still on the hub. Been without internet all day! Very frustrating. 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎07 Dec 2024 09:36 PM

Re: No Internet all day

Posted by a Superuser, not a Sky employee. Find out more

@Etwn18  If the checker is reporting an issue rebooting your hub constatly won't help one bit, in  case you've also missed the weather the UK is being battered by storms this weekend.

 

Services will be affected.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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