No Broadband in Brighton area, no idea why? Lost it just after 2000hrs

[leshayden]

Despite resetting the router a few times been without Broadband for past 40 mins. Sky checker doesnt state anything? Is this affecting anyone else?

[Je1973 · Accepted solution]

Yes, it’s a joke at the moment. No work, no homework, no football. This is all too frequent

[MichaelPDR]

Same here. I live near Falmer and it stopped working around 8.15pm tonight.

[HappyJ]

We have the same problem... anyone know what's up yet? Need our cameras back on ideally 

[leshayden]

Mine has just come back on 

[MichaelPDR]

Has it stayed on and now working? Mine is still down...

[leshayden]

Yes so far it's been stable 

[BrightonRock]

Mine's  been down since about 830 / 9pm.  Can't get through to sky - they knock off between 9 pm - 8 am which isn't great.

Tried re-booting a few times, and again just know.

I noticed that my phone lost its ringing time two or three weeks ago, but the broadband had been working till today.

Didn't report the phone issue as I don't give out my landline and had other priorities.  Anyone else had a similar issue with phone previously going dead only (much) later to be followed by BB going down?

[HappyJ]

Mine is still down and has been since around 8.30ish. Little bit long 😔 I hope they sort it soon as boost the speed a little bit...

[leshayden]

Got this from Sky this morning (I have sky mobile as well 

We noticed that recently you experienced a Sky Broadband outage.

As you're a Sky Broadband Boost customer, you're entitled to 2GB of mobile data, which we've added to your Sky Mobile Piggybank to say sorry.

You can view this data sky.com or via the My Sky App.

We're sorry for any inconvenience experienced during this outage.

[Wardy101]

My broadband has been down for 2 days now. Service checker states that there is an issue in the Brighton area. Your customer service lines are not working today. How do I claim compensation and when will this be resolved?