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Discussion topic: No Broadband Connection

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This message was authored by: Balo1607

No Broadband Connection

No Internet and broadband connection
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This message was authored by: Sarwen28

Re: No Broadband Connection

My phone has suddenly said that access is denied to my WiFi?

This message was authored by: Chrisee

Re: No Broadband Connection

Posted by a Superuser, not a Sky employee. Find out more

@Balo1607 at the time you posted could well be overnight maintenance work if so the service should be baxk by now. If it isnt run the Service Checker in the My Sky app to check if Sky are aware of an issue affecting your line if they aren't call them when lines open.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Chrisee

Re: No Broadband Connection

Posted by a Superuser, not a Sky employee. Find out more

@Sarwen28 does your hub show it has lost connection?  if so follow instructions above. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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