New to fibre 2 days ago.Should be minimum of600 mb but only getting 493 mb

[GPD1]

My download speeds have dropped from 530mb down to 187mb from 11.00am and still the same now at 3.30pm. Nothing altered to any of my settings for WiFi but why such a dramatic drop. Only had fibre 1 gig fitted yesterday 11/12/2024

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.