Using VoIP via Sipgate

[smithgt]

Prior to switching to Sky, I had been using a Yealink W70B connected to my VoIP account with Sipgate.

Now I cannot register the base on the internet - it's stuck at "Registering" - as a result I'm not getting incoming calls.

Can I not use an alternative VoIP setup with the Sky router? (I have full FTTP)

Thanks

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.