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Discussion topic: New sky hub, no Internet

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This message was authored by: SkyHAHW9

Message posted on ‎18 Feb 2025 05:25 PM

New sky hub, no Internet

Just set up new sky hub but no Internet access. Tested the broadband and wife on the sky app, but says there is no problems and that everything is fine, but it's still saying its connected to the old router. Which isn't even plugged in
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎18 Feb 2025 05:30 PM

Re: New sky hub, no Internet

Posted by a Superuser, not a Sky employee. Find out more

@SkyHAHW9 

You need to now set up your devices again by having them search for your new Sky network name and the password you need is on the card that came with it and the hub itself.

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