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Discussion topic: New router

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This message was authored by: paulam67

New router

I've had my router for years now and think I need a new one , how do I get one 

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This message was authored by: cookiemonsteruk

Re: New router

Posted by a Superuser, not a Sky employee. Find out more

@paulam67 

 

What model router do you have at the minute?

 

As of this coming december the sky q hub er115 will be obsolete so call sky as below

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

 

For the latest sky broadband hub

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
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This message was authored by: TimmyBGood

Re: New router

Posted by a Superuser, not a Sky employee. Find out more

@paulam67 

 

The Sky Hub dates back to 2013 and is effectively obsolete.

 

The Q Hub is from 2016 and all units still in use are being replaced this year as they don't comply with new UK security regulations for such devices.

 

The Sky Broadband Hub from 2019 is swappable for a 2023 Max Hub by paying for the WiFi Max subscription supplement.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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