Discussion topic: New max hub not connecting
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Message posted on 24 Dec 2024 11:48 AM
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New max hub not connecting
My new hub arrived yesterday and just will not work constant flashing light tried everything but nothing when i plug my old hub back in all is working
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All Replies
Message posted on 24 Dec 2024 12:05 PM
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Re: New max hub not connecting
@Mhf73 continue using your old hub but I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted hopefully before Christmas. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 24 Dec 2024 12:08 PM
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Re: New max hub not connecting
Hi there! Thank you for escalating this. We have sent an invite to @Mhf73.
Message posted on 27 Dec 2024 08:55 AM
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Re: New max hub not connecting
Update-We are closing this invite now but if you still need help, please let us know so we can re-escalate this for you. Thanks.
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