@Carol95 if your TV is an older Samsung model the cause could be the improved WiFi security on the new hub. While most every older device that support WPA2 will,connect to the WPA3T default setting in the new hub a few wont inclluding some Samsung TVs The solution is to go into the My Sky app find the settings for your Sky Max hub click on Advanced Settings then WiFi security and change the setting to WPA2. If you have any Apple devices they may then moan abiut weal security but thecrisk is very small .
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
