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Discussion topic: New installation - no current phone line

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This message was authored by: Otz

New installation - no current phone line

We have just moved home. The 'new' house has been empty for some time (renovated). It's an old property - 100 years. 
We have only just realised that there is no phone line so nothing going into the property.

We are having full fibre installed and had the contact from Openreach and next Tuesday confirmed. 
Will the fact that there is no phone line cause a problem ?  Do I need to let anyone know? 
The wire is there (from the telegraph pole) but has been cut. We know that there is full fibre in the area as Sky confirmed this. 
 Thanks in advance. 

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This message was authored by: TimmyBGood

Re: New installation - no current phone line

Posted by a Superuser, not a Sky employee. Find out more

@Otz 

 

If you are due to get an FTTP installation then the absence or unserviceability of a legacy copper circuit isn't relevant: that's entirely replaced by the optical fibre anyway.

 

Putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Otz

Re: New installation - no current phone line

Thanks for your reply.

 

I have done that but don't understand the results! I think it's yes it will be ok for full fibre installation? 

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This message was authored by: TimmyBGood

Re: New installation - no current phone line

Posted by a Superuser, not a Sky employee. Find out more

@Otz 

 

Residential OH Property fed from rear  

 

' FTTP is available and a new ONT may be ordered  '

 

So that's all fine: the new optical fibre is going to be arriving from a pole ('Over Head') which is probably the one you mentioned.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Otz

Re: New installation - no current phone line


@TimmyBGood wrote:

@Otz 

 

Residential OH Property fed from rear  

 

' FTTP is available and a new ONT may be ordered  '

 

So that's all fine: the new optical fibre is going to be arriving from a pole ('Over Head') which is probably the one you mentioned.


Thanks for your help - it's somewhat alien to me! 

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