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Discussion topic: Internet keeps not working !!!!

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This message was authored by: lucyjane123

Internet keeps not working !!!!

Please can someone sort out internet out it keeps coming on and off 

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This message was authored by: MattyHol

Re: Internet keeps not working !!!!

Mines the same and it's driving me crazy 

I keep ringing and they are saying things are fine their end 

This message was authored by: JimM1

Re: Internet keeps not working !!!!

@lucyjane123 What are you seeing when this all happens, see the link below!

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

This message was authored by: JimM1

Re: Internet keeps not working !!!!

@MattyHol Link is the same for you as above!

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This message was authored by: lucyjane123

Re: Internet keeps not working !!!!

It's saying  there has been a problem finding your sky q box and all our internet doesn't work 

This message was authored by: JimM1

Re: Internet keeps not working !!!!

@lucyjane123 Do you have one or two problems, nothing working will be the hub, the link shows you what and if you do not say then the Forum as customers like you cannot respond, if it is a Sky Q box not connecting to the hub then that is a different issue.

 

Posting on the Forum you are not talking to sky direct! If you need to do that then give them a call!

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