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Discussion topic: New hub

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This message was authored by: Chrisstocky

New hub

Need a new hub sent out been without Internet for 3 days now and have made 3 phone calls without any help

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This message was authored by: Daniel0210

Re: New hub

Posted by a Superuser, not a Sky employee. Find out more

@Chrisstocky 

What's the issue that makes you believe a replacement hub is the solution?


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Sky customer since 2001
with:
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This message was authored by: JimM1

Re: New hub

@Chrisstocky So do you know if one is on it's way to you, looking at your orders you would expect to see it attached unless the sky CS tested and did not consider it a hub fault but after 3 conversations by now would expect you have the correct info!

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This message was authored by: Chrisstocky

Re: New hub

No power going to the hub and no lights on the hub when plugged in would suggest that the hub is broken. 

 

This message was authored by: JimM1

Re: New hub

@Chrisstocky Have you looked at the rest now, or do you trust CS has it sent out to you, may just be the PSU unit faulty!

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