0

Discussion topic: New hub

Reply
Avatar for DudleyH
Level 1 icon
What's this?
This message was authored by: DudleyH

Message posted on ‎30 Oct 2024 01:13 PM

New hub

still waiting for my new sky broadband hub. I'm a new customer and my account went live on Monday, so I've got no internet
Report post
Post 1 of 7
525 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎30 Oct 2024 01:17 PM

Re: New hub

Posted by a Superuser, not a Sky employee. Find out more

@DudleyH 

 

Does it say anything in my orders on your my sky app?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 7
521 Views
0 Likes
Reply
Avatar for DudleyH1
Level 1 icon
What's this?
This message was authored by: DudleyH1

Message posted on ‎30 Oct 2024 01:24 PM

Re: New hub

Still pending on app. It's for a superfast broadband 

Report post
Post 3 of 7
513 Views
0 Likes
Reply
Confetti Ring
Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎30 Oct 2024 01:28 PM

Re: New hub

Posted by a Superuser, not a Sky employee. Find out more

@DudleyH 

 

I've escalated your post via the community chat. This link explains how it works

 

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for a red and blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 4 of 7
509 Views
0 Likes
Reply
Avatar for Mr+Flibbles+86
Retired Staff Member icon
What's this?
This message was authored by: Mr+Flibbles+86

Message posted on ‎30 Oct 2024 02:17 PM

Re: New hub

Thanks for escalating this. We’ve sent an invite to @DudleyH to chat.

Report post
Post 5 of 7
495 Views
0 Likes
Reply
Avatar for Mr+Flibbles+86
Retired Staff Member icon
What's this?
This message was authored by: Mr+Flibbles+86

Message posted on ‎01 Nov 2024 02:23 PM

Re: New hub

We are still looking to help you @DudleyH . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Report post
Post 6 of 7
426 Views
0 Likes
Reply
Avatar for DudleyH1
Level 1 icon
What's this?
This message was authored by: DudleyH1

Message posted on ‎01 Nov 2024 02:46 PM

Re: New hub

Phoned up sky. My address was not right. Sorted now and there going to send me a hub.

Report post
Post 7 of 7
413 Views
0 Likes
Reply
Reply