New free sky hub

[Daniel0210]

@Booing 

The free replacement hubs being discussed here are for the outdated Sky Q hubs which will not receive any security updates from December 2025. Those customers affected are receiving emails or letters explaining how to get a replacement. I presume these are being sent out in batches to control the outgoing flow of devices.

If you haven't had such a notification from Sky then it doesn't apply to you. 

[BAKER126]

I have an old sky hub, I have had no email or warning about the December 2025 security ending?

[JimM1]

@BAKER126 You posted way back in Feb you had a sky hub when trying to get max so which hub do you actually have! The first 3 are good, the last two are what is affected!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

[TimmyBGood]

@BAKER126 

Sky Broadband has a list of millions of subscribers to work through.  'Security' isn't 'ending' and the hardware will continue to function as it does now: it's an artificial date to motivate customers to respond because ISPs are required by UK law to attempt to get older routers (which don't have complex administrator passwords) off the national network.

[JimM1]

@TimmyBGood Looks like he already has an SR203 anyway!

[Nisey]

I have the old hub too so when will be get the new one? Will contact them via a phone call as everything is playing up lately. 

[JimM1]

@Nisey You can try this also if you wish!

www.sky.com/skyhuboptions