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Discussion topic: New connection FAQ

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Avatar for Tanvi2
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This message was authored by: Tanvi2

Message posted on ‎23 Mar 2026 11:02 AM

New connection FAQ

Can you tell me details for I am planning to switch provider to SKY broadband plan Full fibre 150. Can I get engineer visit to get it established as I dont want remote activation. Reason my previous provider connection is dropping intermittently and I dont know the fault causing the same.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Mar 2026 01:27 PM

Re: New connection FAQ

Posted by a Superuser, not a Sky employee. Find out more

@Tanvi2 

With your current provider if you are not on a fibre network you would need a visit to connect you to the Openreach fibre network.

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