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Discussion topic: New broadband

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This message was authored by: Sky_4231

New broadband

Constant pixalated screen since getting Sky gigafast broadband (from BT) on Sky stream. The puck is connected via Ethernet so all the help just points to WiFi issues despite it being connected via Ethernet. Any suggestions how to fix the pixelated screen? 

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This message was authored by: JimM1

Re: New broadband

@Sky_4231 If your device is connected to the sky Hub with an Ethernet cable, then it is nothing to do with wireless wi-fi in the least!

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