New broadband connection

[Noelapperley]

We have had notification that our broadband is connected, but I still don't have internet on the router, only power and wifi?

[JimM1]

@Noelapperley There can sometimes be a jump on the gun between yes up and done, link below at least about connecting, and it is the Electronic version, best to use the Yes i have internet calls and ignore anything about connecting a phone if not going to be used. ALSO 11.59pm please note that fact!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have