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Discussion topic: New WiFi not connecting

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Avatar for Anna1237
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This message was authored by: Anna1237

Message posted on ‎10 Aug 2026 11:16 AM

New WiFi not connecting

I cannot find the Wi-Fi to come up on all my devices to connect to. I have only had it plugged in for about two hours. Do I need to leave it longer

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎10 Aug 2026 01:31 PM

Re: New WiFi not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Anna1237 

If today is your activation date then this might not have happened yet so are all the lights lit on your broadband hub ?

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