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Discussion topic: New Superfast doesnt seem to be!!!!

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This message was authored by: WilliamMc

New Superfast doesnt seem to be!!!!

I just tried to download a small app. Started at 34 minutes! Eventually reduced to 6 minutes as it loaded.

At 150meg. that's a whopper of a small app!!

This new superfast is not in my house, even right next to router!

Please clarify why this is happening?

 

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This message was authored by: Chrisee

Re: New Superfast doesnt seem to be!!!!

Posted by a Superuser, not a Sky employee. Find out more

@WilliamMc Sky Superfast offers speeds up to 80Mb/s butvtge speed youbget depends on the lengthbof your phone line tomthe cabinet unless you full fibre. You canncheck the speed tonthe hub by using the Service Checker in the My Sky app and clicking on the broadband link. That will also show the guaranteed speed as well as the recent speed history. Ifvtgecspedd is too slow the app,should offercsome help

 

150MB in 6 minutes is roughly 3.3Mb/s (8 bits in a Byte) which. Does sound slow butvto get a more accurate speed check run a speedtest on a site like Fast.com as thecspeed an app comes down depends on the server as well as your connection speed.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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