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Discussion topic: The iPhones in the house keep cutting out when we are on a call, whether we receive or make the call

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This message was authored by: Marco15

The iPhones in the house keep cutting out when we are on a call, whether we receive or make the call

We don't understand why our mobile I-phones are cutting out when making or receiving a call.   Its ok if we are on whats app calls.  Generally streaming is ok, just slow at times from apple or amazon or Netflix, and sometimes the screen pauses for a moment before the TV program resumes working.

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This message was authored by: Chrisee

Re: The iPhones in the house keep cutting out when we are on a call, whether we receive or make the

Posted by a Superuser, not a Sky employee. Find out more

@Marco15 are your phones using wifi calling or are thry using the mobile signal? Voice calls only use WiFi if the  phone is set to use it and your mobile carrier permits its use otherwise they will use the mobile signal. Which can be compromised in your home.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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