New Super fast broadband modem

[Junegerrie]

Hi , due to the phone lines changing later this year , I've requested the updated modem , to accommodate this. However I've only received two cables ( No modem ) .

is this correct ? 
I have Sky HD modem at the Moment . 
thanks .

[TimmyBGood]

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@Junegerrie wrote:

I have Sky HD modem at the Moment 

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That's not a thing.

There are:

Pre-2013 routers included Netgear models (obsolete)

Sky Hub (obsolete)

Q Hub (obsolete)

Broadband Hub 

Max Hub 

Gigafast+ Hub

[Junegerrie]

Hi Tim , I'm not very tech minded ... what do you mean ... thank you 👍

[TimmyBGood · Accepted solution]

@Junegerrie 

Sky(+) HD is an antique subscription television platform rather than broadband, so there isn't any equipment called a Sky HD modem.  

The change required by the upcoming end of analogue telephone service (PSTN) is a migration from any of the obsolete units I listed above onto one of the in-support models.

However it's also possible your broadband itself is being moved from FTTC to FTTP.

[Junegerrie]

Thank you 👍