New Sky Router

[Hyacinth1]

Had to have a new router from Sky as previous one had issues. I now cannot connect it to my Toshiba smart tv (worked fine with old router)

I have read everything on these forums ~ I can find my network and input password (checked multiple times) and using wps button, but nothing works.

The only option I can see is to delete all settings and channels on the TV.

Can anyone advise please?

TIA

[Chrisee]

@Hyacinth1 if Sky have sent you the white Sky hub try reducing tge Wi`Finsecurity level from wpa3-t to wpa2. Thecsetting is in the hub's advanced settings in the My Sky app

[Hyacinth1]

Hi Chrisee ~ thank you for your reply!

No, it's not the white one! Thank you anyway 😊