I have 11 smart plugs on 2.4 worked fine for 3 years now all of a sudden all 11 have ceased to connect. (13.04.25) Ive deleted the app and tried a new one, ive tried leaving the plugs unpowered, ive tried restarting my phone, ive tried turning the broadband box on and off - ive run out of ideas any help would be aporeciated.
Posted by a Superuser, not a Sky employee. Find out more
@annamattic check that the Sky hub still has the wifi bands split as occasionally that setting can occasionally be lost when the hub updates and settings return to the default settings.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
@annamattic Do you have any other device that is still working and connected via the router on the 2.4Ghz band to eliminate that the router is still working?
Just had a quick look and all my Tapo are working fine!
Posted by a Superuser, not a Sky employee. Find out more
@annamattic check that the Sky hub still has the wifi bands split as occasionally that setting can occasionally be lost when the hub updates and settings return to the default settings.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
