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Discussion topic: New SKY Fibre 1Gb same speed as old Virgin Media cable broadband I replaced ~ 200Mbps average

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This message was authored by geogan-eire This message was authored by: geogan-eire

New SKY Fibre 1Gb same speed as old Virgin Media cable broadband I replaced ~ 200Mbps average

geoganeire_0-1728732965306.png

 

Just got Sky Fibre into house for first time a few days ago (Wendesday) to replace an existing Virgin Media Business broadband connection over old copper wiring.

 

This image from speedtest.net of all the runs I have tried since turning on Sky Fibre 1Gb connection two days ago.

 

Bottom three results are from previous Virgin Media Business broadband I have been using for years.

 

As can be seen the Sky results are same/worse than the old phone cable based Virgin broadband.

 

Never get anything more than this.

 

I am getting this on fully Ethernet 1Gb Cat5e through all devices (not using WIFI on anything - WIFI off) - and I actully changed to use thick shielded Cat6 cable from the new Sky white box to the new Sky router to see if their was a problem with any cabling.

 

Nothing I do makes any difference.

 

Getting same speed results from a 1Gbps capable laptop directly plugged into Sky router using Cat5e cable.

 

Definitely something wrong on Sky side here - it's like the machines on other end are still limiting me to old Virgin speeds.

 

I have a few more days of cooling off before I give Virgin Media a change to provide better fibre package on this newly wired fibre connection...

 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New SKY Fibre 1Gb same speed as old Virgin Media cable broadband I replaced ~ 200Mbps average

Posted by a Superuser, not a Sky employee. Find out more

@geogan-eire wrote:

 

I have a few more days of cooling off before I give Virgin Media a change to provide better fibre package on this newly wired fibre connection...

 


Virgin won't offer service over an Openreach FTTP circuit: while they have some infrastructure (pole/duct) sharing agreements in place, the networks are still separate.

 

Edit: ah, spotted your user name.  It's different in the Republic.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
geogan-eire
Topic Author
This message was authored by geogan-eire This message was authored by: geogan-eire

Re: New SKY Fibre 1Gb same speed as old Virgin Media cable broadband I replaced ~ 200Mbps average

Ok... but not sure what that has to do with SKY selling a 1Gb service which actually is a 200Mbps service - that's all I care about here. If I have to go back to Virgin just to make a point of not letting SKY away with this, I will.

This message was authored by Dhughailler This message was authored by: Dhughailler

Re: New SKY Fibre 1Gb same speed as old Virgin Media cable broadband I replaced ~ 200Mbps average

I've just ordered sky 1gb and have some reservations about leaving virgin because of the lack of transparency around the actual speeds I'll be getting with sky. Have you gone back to virgin or has sky sorted the speed issue out?

geogan-eire
Topic Author
This message was authored by geogan-eire This message was authored by: geogan-eire

Re: New SKY Fibre 1Gb same speed as old Virgin Media cable broadband I replaced ~ 200Mbps average

I have gone back to a Virgin home broadband package... but I since found out the cause of the slow speed was not Sky broadbands fault - in the end it was caused by a Linksys router/modem/firewall that was on my network in front of the Sky/Virgin modems acting as firewall, and even though it supposedly had four x 1 gigabit Ethernet ports, for some unknown reason, any traffic going through it was throttled to 200Mbps per port!

 

I only figured this out after going back to Virgin fibre, and was still getting 200Mbps on that too. Pulled network apart and finally when I removed this Linksys from system, the speed went up to about 900mbps.

 

I never tried this with the Sky broadband in place but presume that was cause of its trouble too.

This message was authored by Dhughailler This message was authored by: Dhughailler

Re: New SKY Fibre 1Gb same speed as old Virgin Media cable broadband I replaced ~ 200Mbps average

Cheers mate, appreciate the response. I'll stick with sky for now as price is very good and see what speeds I get once it's up and running 🤞

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