Discussion topic: New Hub it says do not connect till date given in email I can’t find any date given in the 5 emails

This message was authored by: Snowy3737 · ‎01 Nov 2024

We've been sent a new Hub to connect which we haven't done yet because it says don't connect till date that is given in the email

ive got 5 emails from you about the telephone conversation when we renewed out contract and I can't find any date to say when we can connect it

This message was authored by: caesarome · ‎01 Nov 2024

@Snowy3737

You are talking to other customers here so can you tell us why you have been sent this new hub as I take it you are not a new customer to Sky Broadband but have changed your package, if so does anything appear here for you:

https://www.sky.com/ordertracking

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: New Hub it says do not connect till date given in email I can’t find any date given in the 5 emails

New Hub it says do not connect till date given in email I can’t find any date given in the 5 emails

All Replies

Re: New Hub it says do not connect till date given in email I can’t find any date given in the 5 ema

Was this discussion not helpful?

Search Sky Community

Start a new discussion