New Fibre Installation - poor wifi is some rooms in house

[The+Miller]

I have just installed Sky BB Full Fiber 500. Installation was great. Speed in my office next to router is great. In other parts of the house the speed is not so great. I had read in advance that boosters are an option but now that I have set up I cannot seem to see how to request a booster. Any advice? Thanks

[JimM1]

@The+Miller As long as you have sky Max with the addon feature for boost, then you need to call sky even to get the first one, they test the connection so you do need to be at home for this all to happen! There is no other way to do it, also linked below all about the Max, and the speeds etc involved per the package that you have!

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

[The+Miller]

Thanks so much for the feedback. Those docs made it clear. I am getting more than 25Mb in the other rooms so no point in taking out the extra, as it is above the minimum gauranteed level anyway. 

[JimM1]

@The+Miller Was not sure as you did not say if you had the white Sky Max hub or not, with the max pods seem to be the way to go, never used one so cannot say, the Black SR203 sky Broadband hub open season on it, and many many third party ones will work a dream and give you the full speed everywhere!

[The+Miller]

Thanks, it is a white router so Sky Max. I have just purchased a pod on ebay 🙂 Fingers crossed. Thanks again

[JimM1 · Accepted solution]

@The+Miller The pod will not work and sky will have nothing to do with it!