This discussion topic has been answered Discussion topic: Network issues.

This message was authored by: Andy_H · ‎08 Sep 2026

Hi guys, ever since you've switched me to fibre optics I have daily non connection issues with network connection. I never had any problems before this. PLEASE take me off fibre optics . Many thanks Andy.

This message was authored by: TimmyBGood · ‎08 Sep 2026

@Andy_H wrote:
PLEASE take me off fibre optics .

Unfortunately that's not an option: once FTTP is installed at an address, ISPs cannot order a wholesale connection over the legacy copper network.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood · ‎08 Sep 2026

@Andy_H wrote:
PLEASE take me off fibre optics .

Unfortunately that's not an option: once FTTP is installed at an address, ISPs cannot order a wholesale connection over the legacy copper network.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Andy_H · ‎12 Sep 2026

Bugger, thanks for that.

This discussion topic has been answered Discussion topic: Network issues.

Network issues.

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