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Discussion topic: Need my openreach ONT relocated

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This message was authored by Melissa56 This message was authored by: Melissa56

Need my openreach ONT relocated

Hi I need my openreach ONT moved. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Need my openreach ONT relocated

Posted by a Superuser, not a Sky employee. Find out more

You'll need to speak to Sky. I don't know if Openreach will charge for relocating it.

This message was authored by grayerbeard This message was authored by: grayerbeard

Re: Need my openreach ONT relocated

What I did when ONT was installed was to get Sky to run a long cable so my router could be located in the Hall from where the WiFi has better coverage aroun the house.   

 

You could try getting Sky/Openreach to do something similar or you could just buy a long network cable and fit it yourself.

 

I doubt very much that the ONT can be moved.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Need my openreach ONT relocated

Posted by a Superuser, not a Sky employee. Find out more

@grayerbeard wrote:

 

You could try getting Sky/Openreach to do something similar or you could just buy a long network cable and fit it yourself.

 

I doubt very much that the ONT can be moved.


Typically neither Openreach or an ISP will do ethernet cabling like that: it's a DIY job.

 

ONTs can be relocated by re-splicing a replacement pigtail at the CSP (which is why the junction is there) but isn't a trivial task.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by grayerbeard This message was authored by: grayerbeard

Re: Need my openreach ONT relocated

Well Openreach did a 5 mm Meter Ethernet cable run for me without question.

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