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Discussion topic: Need a new modem

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Avatar for Elaine351
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This message was authored by: Elaine351

Message posted on ‎05 Sep 2024 07:41 PM

Need a new modem

internet slow and cuts off 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎05 Sep 2024 08:39 PM

Re: Need a new modem

Posted by a Superuser, not a Sky employee. Find out more

@Elaine351  Why do you think you need a new router? If it is your connection that is dropping maybe that is where you first have to troubleshoot. Do you have a black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎06 Sep 2024 07:26 AM

Re: Need a new modem

Posted by a Superuser, not a Sky employee. Find out more

@Elaine351  Your 2 other duplicate threads you created in the Sky Protect section have been removed as you have this thread running.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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