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Need a booster

Cammie
Level 1
Level 1
‎15 Aug 2025 06:34 AM
‎15 Aug 2025 06:34 AM

Need a booster

Barely a wifi signal in my bedroom and summer house which I had with previous hub

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5 REPLIES 5
Chrisee
Level 16
Level 16
‎15 Aug 2025 07:07 AM
‎15 Aug 2025 07:07 AM

Re: Need a booster

Message contains a hyperlink

@Cammie Sky should provide a booster for your bedroom if you buy their WiFi Max bundle. The summer house is presumably outside your home so isnt covered by the bundle. See https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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JimM1
Level 13
Level 13
‎15 Aug 2025 07:38 AM
‎15 Aug 2025 07:38 AM

Re: Need a booster

@Cammie What was the previous hub that you had! 

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Cammie
Level 1
Level 1
‎15 Aug 2025 07:57 AM
‎15 Aug 2025 07:57 AM

Re: Need a booster

I have this on my contract already. How do I order one

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JimM1
Level 13
Level 13
‎15 Aug 2025 08:43 AM
‎15 Aug 2025 08:43 AM

Re: Need a booster

Message contains a hyperlink

@Cammie You have to call sky, link that @Chrisee sent you has the detail about it!

 

https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

 

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Cammie
Level 1
Level 1
‎19 Aug 2025 07:18 AM
‎19 Aug 2025 07:18 AM

Re: Need a booster

All sorted now thank you

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