Discussion topic: My wifi goes bad
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Message posted on 12 Jul 2025 09:12 PM
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My wifi goes bad
It says I have 600gb on the sky app but in reality im only getting 500gb.
The tv keeps blurring when streaming. The Internet is constantly going off. I haven't been able to call anyone.
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Message posted on 12 Jul 2025 10:15 PM
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Re: My wifi goes bad
@Carla82 wrote:
The Internet is constantly going off.
Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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