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Discussion topic: My sky wifi not working

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Oghogho
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This message was authored by Oghogho This message was authored by: Oghogho

My sky wifi not working

‎12 Apr 2023 05:32 PM

  • Hello
  • My sky was installed on the 4th of April and my internet has not been working and I did the subscription for £26 every month I don't really know why is not working 
  • Looking forward hearing from you
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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: My sky wifi not working

‎12 Apr 2023 05:43 PM

Posted by a Superuser, not a Sky employee. Find out more

@Oghogho  You're not contacting Sy customer services via the forum they won 't get back to you in response to a forum post.

 

Did you get a date for Broadband installaton as this isn't normally done at the same time as getting the TV service installed.  Is there anyting showing in your orde rtracking page?  https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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