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Discussion topic: My sky router didn't arrive

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GnzLucas
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This message was authored by GnzLucas This message was authored by: GnzLucas

My sky router didn't arrive

‎20 Jun 2024 11:26 AM

i got the enginer visit but my router didnt arrive...

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Highlinder
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Re: My sky router didn't arrive

‎20 Jun 2024 11:34 AM

Posted by a Superuser, not a Sky employee. Find out more

@GnzLucas  What information does it say in track orders in my account about your router delivery? The router does not have to be there for the engineer to do the work that they need to complete the install.

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GnzLucas
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Re: My sky router didn't arrive

‎20 Jun 2024 11:35 AM

awaiting  dispatch 

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Highlinder
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Re: My sky router didn't arrive

‎20 Jun 2024 12:16 PM

Posted by a Superuser, not a Sky employee. Find out more

@GnzLucas  Is today your activation date or was this just to get all of the other hardware installed at the property before activation day?

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