My sky keeps disconnecting

[Stuar]

The sky Q and mini Q keeps dropping out amd disconnecting from the broadband. I was expecting a call regarding this days ago but nobody has called and the internet service and tv connection has been ridiculously poor. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Stuar · Accepted solution]

Thanks for this, I only just picked up the message and missed the call. I have managed to get it sorted now, it turned out to be disc space!