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Discussion topic: My sky internet keeps going off

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This message was authored by Kirmo This message was authored by: Kirmo

My sky internet keeps going off

Is there a problem with the internet in the Grimsby area

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This message was authored by caesarome This message was authored by: caesarome

Re: My sky internet keeps going off

Posted by a Superuser, not a Sky employee. Find out more

It is more likely an issue with your connection so try running through this as it should run a line test and if an external issue is found you can book an engineer repair:

 

https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

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This message was authored by Mark39 This message was authored by: Mark39

Re: My sky internet keeps going off

Posted by a Superuser, not a Sky employee. Find out more

You can check for known, significant outages by logging in here: https://www.sky.com/help/servicestatus#/uk/issues

 

If there's a fault with just your line, it won't be shown there.

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