My sky glass is losing connection roughly every 10 minutes

[panther01]

There has been an external problem for at least 6 weeks, which has now meant to have been repaired twice, the last time being yesterday. I am constantly losing WiFi signal so anything connected to WiFi is not working ie; sky glass and mobile. When doing tests through Sky app it states all streaming/wifi/broadband is working with no issues. This is so frustrating as nothing can be watched on tv and constantly using own mobile data

[Highlinder]

@panther01  Do you have a black or white router?

[panther01]

I have a black routers 

[Highlinder]

@panther01 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...