Discussion topic: My openrech box is off
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Message posted on 24 Mar 2026 10:55 PM
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My openrech box is off
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Message posted on 25 Mar 2026 12:28 AM
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Re: My openrech box is off
Your post isn't very clear. Do you mean your hub isn't working? What's the relevance in you paying your bill - are your services restricted because the payment was late?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 25 Mar 2026 07:27 AM
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Re: My openrech box is off
@Brian002 if you mean the ONT by the term "Openreach box" and thst has no lights then check it isnt simply an issue with the mains supply. Assuming it isnt call Sky to report the failure so they can get the unit replaced.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 29 Mar 2026 10:20 AM
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Re: My openrech box is off
Hi I have fixed the problem now thank you for your reply
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