@Adam1002 Sky guarantee speeds to the hub and measure thst every day you can see the results in the Service Checker in My Sky. If these are below the guarantee for your line it should offer help if it doesnt call Sky..
If those results are OK the issue is WiFi spedds in your home which is not something Sky can control. WiFi speed are influenced by the layout of your home and how it is built.
More here https://www.sky.com/help/articles/broadband-speeds-explained
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
