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Discussion topic: My openreach when off

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Adeolu
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This message was authored by Adeolu This message was authored by: Adeolu

My openreach when off

‎25 Jul 2024 06:30 AM

My openreach device is not coming on. What should I do 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: My openreach when off

‎25 Jul 2024 07:13 AM

Posted by a Superuser, not a Sky employee. Find out more

@Adeolu if you mean the ONT unit on a full fibre connection has no leds showing check the power supply is plugged in and that the mains socket is working. If that all looks good you need an Openreach engineer to swap,the unit so call Sky and report the issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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