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Discussion topic: My network connection has been down since yesterday although all the lights are green on the hub.

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Avatar for Kylie+J
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This message was authored by: Kylie+J

Message posted on ‎15 Jan 2024 06:23 PM

My network connection has been down since yesterday although all the lights are green on the hub.

The step by step guides haven't worked and actually speaking to a real person is really difficult!! 

Can anyone help? I want to access my apps 😩

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎15 Jan 2024 07:32 PM

Re: My network connection has been down since yesterday although all the lights are green on the hub

Posted by a Superuser, not a Sky employee. Find out more

@Kylie+J Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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