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Discussion topic: My internet not as fast as it was

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This message was authored by: 73+Derwent

My internet not as fast as it was

We been away for 7 Months. I our internet was fine when we left. . We have tryed to stream , ie Netflix. YouTube. And we keep getting the  sigh  in the middle of the screen. Every thing was ok when we left. We did three months in Spain. , then head of to India. Three months. Then back to Spain. Can you please check the interest speed. Thank you. Mr MH Grundy 

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This message was authored by: GD1

Re: My internet not as fast as it was

Posted by a Superuser, not a Sky employee. Find out more

@73+Derwent  You're not contacting Sky customer services by posting here, no one can check your speed, have you looked at the mysky app as that will show the speeds you're getting?

 

Also worth reading https://www.sky.com/help/home/broadband/my-broadband-speed/broadband-speeds-explained/articles/broad...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: 73+Derwent

Re: My internet not as fast as it was

We have been way for 7 Months. Our internet was ok when we left Got back and it seems slow. .we have themed to stream  , nexflix . YouTube. And it very very slow. Can you please check thank you. We you set it up for me you ssaid  I was getting the max Internet. Thank you. Mr MH Grundy 

This message was authored by: GD1

Re: My internet not as fast as it was

Posted by a Superuser, not a Sky employee. Find out more

@73+Derwent  Have you read my reply at all?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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