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Discussion topic: no internet since 1 week !!

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This message was authored by: Carlito1991

no internet since 1 week !!

i dont have internet since 7/8 days i cant belived in 2025 that happen in a mega city !  they said they are working on ... but how its possible its so long ? nobody can stay without internet during 1 week ! firm have to work 

 

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This message was authored by: jamesn123

Re: no internet since 1 week !!

Posted by a Superuser, not a Sky employee. Find out more

@Carlito1991 

One time I went away on holiday and didn't have internet for a week, I managed to make it out alive but I do think I almost died....

 

In all seriousness these things can happen, if a fibre cable gets broken or local cabinet is destroyed it can take weeks for Openreach to get the right equipment, workers & permission from the council to dig up a road. All you can do is wait. 

It may be worth looking at a temporary 4G/5G hotspot. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: TimmyBGood

Re: no internet since 1 week !!

Posted by a Superuser, not a Sky employee. Find out more

@Carlito1991 wrote:

 i cant belived in 2025 that happen in a mega city !  


Repairs in an urban area can be considerably more complicated and prolonged than those with less traffic, more parking places, fewer pavements, space for ladders...

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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