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Discussion topic: My internet keeps loosing connection

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This message was authored by: StaceyH90

Message posted on ‎30 Jun 2024 01:15 PM

My internet keeps loosing connection

My internet keeps cutting out loosing connection then reconnecting couple of minutes later. It has been happening the last 3 days and is getting really frustrating as it's happening very frequently. What can I do to fix the problem all tests are coming back normal
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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎30 Jun 2024 01:16 PM

Re: My internet keeps loosing connection

Posted by a Superuser, not a Sky employee. Find out more

@StaceyH90 

 

Could you post your router statistics

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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